Customer Reviews

"Best experience I've ever had at a auto repair shop. No headache what do ever. Went in knowing that I was needing an engine. Manager Adam gave me a price no one else was able to beat! Then the assistant manager Andres kept me updated every step of the way with phone calls and pictures of the process happening. When I picked up my vehicle, he showed me the new engine parts they also installed new on the engine. They even washed the car with NOT ONE grease stain in the interior. I'm in complete shock at the service I received from this business. I HIGHLY RECOMMEND."

"Integrity. That's the word that I would use to describe E1. After a very costly nightmare situation that we had with my wife's car, that I won't go into detail on, E1 took it in and diagnosed it correctly. Then they fixed it on the first try, and the car ran great afterwards! They keep you informed of every step, and they stand by their word. The team at E1 did it right the first time, and they keep you informed."

"I've been bringing my vehicles to E1 Auto for over 5 years. I've had a vehicle practically rebuilt by E1Auto, a vehicle I was ready to practically junk. 2 transmissions, engine, suspension, and multiple maintenance repairs later, to say I'm satisfied with the performance, customer service, and education to automotive understanding would be an understatement!"

"I took my car to another shop and was told I needed 4 repairs for $1,500. E1 did two repairs (brake pads and a tie rod) for about half the price, and told me the other two repairs were not needed. They walked me out to show me everything. I have found my go-to shop!"

"I love taking my car up here. They are very professional and explain to you in depth what's going on with your car. I had to get new rotors and brakes and they had me going in 1hr! They are the best! I promise you'll get your money's worth!"

"Excellent service and prices. They did my struts, soldered both headlight beam wires and new connectors. Im ridin legal, safe, improved and satisfied. I dont mean to sound corny and dont do reviews often but i am sincerely relieved and satisfied about the pricing, workmanship, professionalism and knowledge. I will be tellin everybody and reccommend them."

"When I'd dropped my car off for A/C issues, they immediately moved with a sense of urgency to advise, diagnose and repair my system. Adam took the initiative to consult with his Master technicians for advice on certain complex matters with the system and even pursued research at home on his own time to find a solution. Amazing!!! I received two followup calls over the next few days checking to see if my A/C was still working fine."

"My AC went out on my car and since I am a VERY LOYAL Customer and ONLY TRUST E1 to do any work on my car, I had to pull up again. I just thank God for E1 Auto Team. These men of God are always so respectful and smart. Tony & Andres made sure I understood what was going to be done to my vehicle."

"I had been dealing with a overheating problem on my Lexus and I was to my wits end I took it to E1 Auto and those guys worked diligently looking through everything until they found the problem now my car is great. E1 has always came through for me and their technicians can really diagnose a vehicle and get to the root cause of the problem to repair it."

"I cannot say enough good things about this shop. I do all my own work and don't trust other shops to touch my car. I had an electrical issue with my Pontiac that caused a no start condition and left me stranded. I brought it here and they spent a lot of time tracking it down and ultimately got it fixed (bad ignition harness). Andres, Ernest, and Chris were very patient with me. I can honestly say I trust these guys."

"Not only did they cure what was ailing my 2012 RAV4 (a crazy LSD light & engine light that kept coming on) They were genuinely concerned about my vehicle. I received calls not only from Ernest who wrote up the order, but from Andy the manager and also from the mechanic that worked on my car. These guys give a damn! That kind of customer service is hard to find anymore!!!"

"What a great customer service. Fair price my car it was at NTB and they trying to charge me over $1400 for an alternator and I took it to E1 and they save me so much money. I will tell all my friends and family to come to E1. Great job guys"

"Had front end damage and left and right front fender damage due to accident. E1 fixed everything and you can't tell it was ever in an accident. Ernest was very helpful and friendly. Will take my car there from now on if I have any problems."

"Ask for Andres! He is the absolute best! He helped me out when I got in my car accident. He works well with you and is very easy going. My experience with him was amazing! I would totally recommend E1 Auto!"

"This place has not disappointed from the regular maintenance, to the time someone rear ended me and needed more work done. Great customer service!"

"I am the Warehouse Manager at Crest Electrical Solutions and E1 Auto has been servicing our fleet of trucks for a little over 6 months now and I could not be more impressed with the work and the customer service provided by the team at E1. Quick turnaround, good pricing for good quality work, great customer service, great communication and all that you could ask for when searching for a mechanic shop. They have also been so good to my employees in helping them with good pricing on their personal vehicles. If you are looking for a mechanic shop for your personal car or even for your fleet vehicles then I highly recommend calling down to E1 and speaking to Earnest and team."

"I have a fleet of trucks these guys keep on the road and running strong. Ive been using them the last couple years and they always get my trucks repaired in a timely manner at a reasonable price. These guys are top notch and first class! I'd definitely recommend them!"

"Good Peaple we take our fleet here for service"

"Brought in my BMW X3 and this AMAZING team went above and beyond! Chris was very educated on BMW's. He walked me step by step through the physical inspection and pointed out what was wrong. They didn't insist on extra BS repairs that weren't needed. He sent me images as he repaired the vehicle. I wouldn't recommend anyone else!"

"This shop does awesome work. Great alternative to taking your vehicle to the dealership. I own an Audi A4 and an A6 and these guys always do quality work at an affordable price. The customer service is excellent and they take the time to know their customers on a first name basis."

"I get amazing service every time I come here with my Mercedes. The staff is so helpful, open, and honest about the work they are doing, and I am never stuck waiting all day for my car."

"There are some services where trust is paramount - your dentist, your accountant... your mechanic. E1 Auto Care is a shop I'd recommend to anyone because I trust them. I trust their workmanship, I trust that their prices are fair and competitive, and I trust that they won't recommend work that I don't need."

"They did find other things wrong with my car and not only did they tell me, they sent videos to show me what was wrong and gave me an opportunity to apply for credit! As a female who doesn't know ANYTHING about cars I thank them for not trying to get over on me! They have a lifetime customer now!"

"This repair shop is SIMPLY THE BEST! Professional, courteous, HONEST, and with repairs done right. They warranty their work and take care of a customer. Every time I'm completely satisfied with the honesty and service delivered."